About IT Factory Australia — Who We Are

Learn more about IT Factory Australia, what we do, and how we help customers across Australia with refurbished tech, IT services, and smarter technology solutions.

Watch our story and learn more about our business

Refurbished Business Grade Tech — Certified, Guaranteed, Faster

Premium ThinkPad, Latitude & EliteBook models with 6-month warranty at 30-60% off retail prices. Dispatch within 2 business days.

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Free shipping Australia wide • 30-day money-back guarantee
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Desktop Bundle Packages
Everything You Need

Complete desktop setups made simple — monitor, keyboard, mouse & PC included. Perfect for home, office, and study use.

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Warranty-backed • Fast dispatch • Easy returns
Desktop bundle packages

Apple Products — Best Value Refurbs

Business-grade laptops for work, study, and home. Pick your model, specs, and budget in minutes.

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Warranty-backed • Fast dispatch • Easy returns
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HP Products — High Performance

Laptops, desktops, accessories — everything to upgrade your workspace.

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Top-rated gear • Bundle-friendly • Fast shipping
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Lenovo Products — Built for Business

ThinkPad favourites and reliable work machines — performance, durability, and value.

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Warranty-backed • Fast dispatch • Easy returns
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All-in-One Desktops — Clean, Space-Saving Setups

Simple, tidy all-in-one desktop PCs for home, office, and study. Great for saving space without giving up everyday performance.

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Warranty-backed • Fast dispatch • Easy returns
All-in-one desktop computers
HOT SALE EVENT

Refurbished iPads — Premium Quality, Lower Prices

Professionally tested, graded, and fully certified — priced significantly below major Australian retailers. Real devices. Real savings. No compromise on quality.

Limited Stock Per Model
30-Day Money-Back Guarantee
Fast, FREE Australia-Wide Shipping
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Weekly Deals

Limited-time offers on premium refurbished laptops.

Apple MacBook Air A2337 13" Laptop, 8GB RAM, Apple M1 Chip, 256GB SSD - Space Grey
Save 17%
Apple MacBook Air A2337 13" Laptop, 8GB RAM, Apple M1 Chip, 256GB SSD - Space Grey
$629.00 $759.00
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Apple iPad 9th Gen 64GB WiFi (A2602) - Space Grey
Save 26%
Apple iPad 9th Gen 64GB WiFi (A2602) - Space Grey
$250.00 $339.00
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New Arrivals

Fresh stock of premium refurbished products.

Dell OptiPlex 7480 23.8" All in One Desktop PC, 16GB RAM, Intel Core i5-10600, 256GB SSD
Save 23%
Dell OptiPlex 7480 23.8" All in One Desktop PC, 16GB RAM, Intel Core i5-10600, 256GB SSD
$495.00 $649.00
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Apple iMac (Retina 5K, 2017) 27" A1419 All in One Desktop PC, 16GB RAM, Intel Core i5-7600K, 512GB SSD
New
Apple iMac (Retina 5K, 2017) 27" A1419 All in One Desktop PC, 16GB RAM, Intel Core i5-7600K, 512GB SSD
$629.00
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The IT Factory Confidence Promise

Every refurbished device we sell passes rigorous quality checks, comes fully certified, and is backed by real support — so you can buy smarter with total confidence.

30-Day Easy Return

Instant swap or refund for approved returns within 30 days.

Transparent Pricing

No hidden fees, no post-purchase add-ons, no surprise charges.

6-Month Warranty

Extendable to 12 months for additional protection.

Certified Refurb Process

Extensive QC checklist with full diagnostics.

24-Hour Support Response

We respond to all order-related support inquiries within 24 business hours.

2-Day Dispatch

Orders are dispatched within 1-2 business days.

Condition Accuracy

What you see in the listing is what we ship. Cosmetic wear expected for refurbished items.

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Laptop Match Finder

Find Your Perfect Laptop Match — Instantly

Our Model Match Finder compares new laptop specs with our live refurbished stock — showing you equivalent models for up to 60% less. Same performance. Smaller footprint. Bigger savings.

Try the Model Match Finder

Featured Collections

Best-selling laptops

Best-Selling

Top-rated models our customers love

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Under 600

Under $600

Premium quality at entry-level prices

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For students

For Students

Lightweight power for study and work

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Working from home

Working From Home

Bundles for remote work success

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Service Technician Inspects Broken Phone Before Repair In Repair Shop
Our Process

Professional Refurbishment You Can Trust

Our expert technicians meticulously restore each device to like-new condition through rigorous testing and quality control.

1

Thorough Inspection

Complete diagnostic testing of all hardware and software components

2

Professional Cleaning & Repair

Deep cleaning, parts replacement, and performance optimization

3

Quality Certification

Final testing and certification before listing for sale

Refurbished & Sustainable

Giving Electronics a Second Life

Every refurbished device reduces e-waste and avoids unnecessary emissions from manufacturing. Our commitment ensures quality electronics that are good for you and the planet.

  • Reduce e-waste: Keeps electronics out of landfills.
  • Lower carbon footprint: Refurbished devices produce fewer emissions.
  • Affordable quality: High-quality devices at a fraction of the cost.
Impact Area New Device Refurbished
CO₂ Emissions ~330 kg Up to 80% less
Raw Materials ~1.5 tons extracted Near zero new extraction
E-Waste Adds to landfill Extends lifespan
Energy Use High Very Low
Shop Sustainable Tech → Learn More

Impact Per Device

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kg CO₂ Saved
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kg Raw Materials Avoided
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% Components Reused
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% Lifetime Production Impact

Frequently Asked Questions

What does "refurbished" mean?

Refurbished devices are pre-owned electronics that have been professionally restored to like-new condition. Our technicians thoroughly test, clean, and repair each device, replacing any faulty components. All refurbished items come with warranty coverage and are certified to meet our quality standards.

What warranty do you offer?

All our refurbished devices come with a comprehensive warranty that covers hardware defects and malfunctions. We provide 6-month warranty on all computers. 

Can I return a device if I'm not satisfied?

Yes! We offer a 30-day money-back guarantee on eligible purchases. If you're not completely satisfied with your device, you can return it within 30 days for a full refund. The device must be in its original condition with all included accessories and packaging. Please see our refund policy for more information.

Are the devices clean and sanitized?

Absolutely. Every device undergoes a thorough professional cleaning and sanitization process. We clean both internal components (removing dust and debris) and external surfaces to ensure your device arrives in pristine, hygienic condition.

How do you grade the condition of devices?

We use a clear grading system: Excellent (minimal cosmetic wear), Good (light wear with no impact on performance), and Fair (moderate cosmetic wear but fully functional). All grades undergo the same rigorous testing and perform like new, regardless of cosmetic condition.

Do you offer free shipping?

Yes! We offer free standard shipping Australia wide.